Welcome to SmartTeck. Your privacy is essential to us, and we are committed to protecting your information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your personal data when using our website, https://smartteck.ng, and related services. By visiting our website or using our services, you accept the practices described in this Privacy Policy.
1. Information We Collect
To provide and improve our services, we collect various types of information, including:
- Personal Information: When you register on our website, contact us, or make a purchase, we may collect personal details like your name, email address, phone number, and payment information.
- Usage Data: We collect data on how you interact with our site, such as pages visited, time spent on each page, and other interactions to understand user engagement.
- Device Data: Information about your device, including IP address, browser type, operating system, and device identifiers, helps us optimize the site for different devices.
- Cookies and Tracking Technologies: Our site uses cookies to improve user experience, understand user preferences, and track usage patterns. See our Cookie Policy for more details.
2. How We Use Your Information
We use collected information for the following purposes:
- To Provide and Improve Services: Your information helps us process orders, communicate with you, and improve our website’s functionality.
- Personalization: We use your data to provide personalized content and targeted marketing efforts.
- To Enhance Security: Monitoring data helps us prevent unauthorized access and ensure a safe user experience.
- Marketing and Promotions: With your consent, we send updates, offers, and promotions relevant to your interests.
3. Sharing and Disclosure of Information
We respect your privacy and do not sell your information. However, we may share information in certain situations:
- Service Providers: We work with third-party providers to help us operate the site and deliver services, including payment processors and analytics providers.
- Legal Obligations: If required by law, we may share your information to comply with legal requests or protect our rights.
4. Data Security
Your data's security is important to us. SmartTeck employs security measures, such as encryption and secure servers, to protect information. While we aim to safeguard your data, no online transmission or storage method is entirely secure.
5. Retention of Data
We retain your information based on its purpose and type:
- Account Information: Retained as long as necessary for active accounts.
- Transactional Data: Payment and transaction details are retained for compliance purposes.
- Marketing Data: If you opt out of marketing, we may retain your contact information to respect your preferences.
6. Your Rights and Choices
You may have the right to:
- Access: Request a copy of your data.
- Rectify: Correct any inaccurate information.
- Delete: Request deletion of unnecessary data.
- Restrict Processing: Limit data processing in certain circumstances.
- Data Portability: Obtain your data in a commonly used format.
- Opt-Out of Marketing: Unsubscribe from promotional communications.
7. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect data from them. If you believe we have collected data from a child, please contact us.
8. International Data Transfers
If you access our services from outside Nigeria, your information may be transferred to locations where our servers or providers operate. We ensure compliance with data protection requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. Continued use of our website signifies acceptance of these changes.
10. Contact Us
If you have questions or feedback regarding this Privacy Policy, please contact us:
SmartTeck
Email: support@smartteck.ng
Website: https://smartteck.ng
Cookie Policy
SmartTeck uses cookies to enhance user experience and analyze site traffic. You can manage cookie preferences in your browser settings, though disabling cookies may impact experience.
Types of Cookies We Use:
- Essential Cookies: Necessary for the site’s functionality.
- Analytics Cookies: Track and analyze usage.
- Marketing Cookies: Enable targeted advertisements and measure campaign effectiveness.